Appointment cancellation policy:
- 24 hours notice of cancellation is greatly appreciated (I’m a sole practitioner, not massage envy, after all!) Prepaid appointments cancelled 24+ hours in advance will be rescheduled and/or refunded in full without penalty.
- Appointments cancelled with less than 4 hours notice prior to the scheduled start time will be recorded as a late cancellation and a $40 fee will either be deducted from any prepayment for services, or will be due before booking your next appointment. Fee may be waived if the appointment is rescheduled at the time of cancellation, at my discretion.
- Any promotional pricing, special offers, or discounts will be forfeited in the case of late cancellation.
- After 1 occurrence of no call/no show, prepayment will be required for booking any future appointments.
- Thank you for your consideration on this matter!